Help

How to place an Order:

It is not necessary to register as a member in order to place an order with us.

You can choose any item we offer and put it in the Shopping Basket by clicking the Shopping Basket icon. You can always check or change the contents of your Shopping Basket by clicking “Shopping Basket Details” on the task bar.

Here you have the possibility to change the purchase order quantity or to delete items from the Shopping Basket.

After having clicked the Order or the Cash Desk button, from the Shopping Basket page you will be forwarded to the order form necessary for processing your order. You have the option to register as a member with your email address and a password.  If you decide to do so, in the future you’ll be able to place orders without having to fill in all your personal data. You will only have to enter your email address and password.

 After having selected your method of payment and delivery, you have the possibility to recheck your order data once more (Order Check). Click the Send Order button if your data and the ordered items are correct. You have now sent a binding order to purchase the items in your Shopping Basket and you will be forwarded to the Thank you page. After sending your order, an order confirmation will be sent automatically to the email address you entered.

For further information regarding processing of your order, delivery charges and methods of payment, please refer to Shipping Informations, Payment & Privacy and our Terms and Conditions.

How to find what you want:

To quickly find the item you’re looking for, you can type one or two keywords in the search box on the left and click the “Start” button. You can also scroll the different categories of our range of products listed on the left. 

Help desk

If you have any further questions regarding range of products or delivery costs, please feel free to contact us under the following number +49-89-632 033 89. We are looking forward to answering your questions!